The Total Guarantee
Leinco Technologies builds life long research partnerships by supplying scientists
with high performance antibodies, proteins and other exceptional research tools. We
warrant that our products will perform as described in the product data sheets and
labeling. If for any reason you find that a product does not perform as described, we
will gladly credit your account or exchange the product. Please contact one of our
technical service representatives, and they will be glad to assist you.
Orders may be placed online, by phone, fax or e-mail. Written confirmations are not
required for orders placed by phone. If your institution requires one be sent, please
label clearly “Confirming Order – Do Not Ship”. Leinco will not issue credit for
duplicate shipments due to improperly marked confirming orders.
Order Cancellation Policy
If you decide to cancel an order, please call or send a written cancellation notice
within 24 hours from the time the order was originally placed. Products shipped to
customers are not returned to inventory to assure quality for all of our customers.
Orders canceled after 24 hours are subject to Leinco Technologies’ return policy.
Leinco Technologies is totally committed to providing our customers with the highest
quality products and technical support. Each product shipped will be accompanied by
a data sheet consisting of a complete product profile containing relevant applications
and references. In addition, we welcome your calls at (800) 538-1145 regarding all
aspects of product use. You may also fill out our technical support form
or contact us by e-mail.
All prices shown online are in US dollars (USD) and are subject
to change without notice.
Should you need to return an item, please call for authorization; unauthorized returns
are not permitted. Leinco will not accept returns without prior authorization. All
accepted returns are subject to fees. Please contact customer service for return
Terms & Conditions
Typical Net 30 terms from date of invoice are available after credit check completed. Overdue invoices are subject to carrying charges at 1.5% per month (18% per annum). Shipping terms are F.O.B., St. Louis, Missouri. Shipping and handling charges are prepaid and added to the invoice.