At Leinco, we are dedicated to the quality of our products and your success. We stand behind our Leinco-branded research reagent products with a 100% guarantee.
If any of our products do not perform as specified on the datasheet, please contact our technical support team. We are committed to resolving the issue to your satisfaction, and we will offer a replacement product if we cannot.
Terms and Conditions:
- This guarantee applies exclusively to any Leinco-branded research reagent products purchased directly from Leinco or through our authorized distribution partners.
- Products must be stored and used correctly under normal conditions and precisely as directed on the accompanying datasheet.
- The guarantee is valid only if products are used within 12 months of the delivery date.
- Products must not have been altered, modified, or engineered in any manner.
- Customers are required to contact our technical support for assistance in a timely manner before requesting a replacement.
- If a separate agreement (e.g., custom production) exists for the purchase of products, the terms of that specific agreement will supersede the terms of this guarantee.
For comprehensive details regarding our reagent warranty, please refer to our standard Terms and Conditions.
